FAQs

General Services

Q: What exactly is a Digital Reorganization?
A: Think of it as a deep clean for your business's virtual office. I take your scattered files, overflowing inboxes, and redundant app subscriptions and rebuild them into a streamlined, logical system. I create a Single Source of Truth so you and your team can find what you need in seconds.

Q: Who do you typically work with?
A: I specialize in supporting small business owners, creative entrepreneurs, and independent professionals who feel overwhelmed by their digital drift. If you have more files than you can count and more notifications than you can handle, I can help.

Digital Organization & SOPs

Q: Will you have access to my private passwords and data?
A: Security is my top priority. I use secure, encrypted password management tools to share access without ever actually seeing your raw passwords. I also sign a Non-Disclosure Agreement (NDA) with every client to ensure your proprietary information stays private.

Q: How long does a digital reorg take?
A: It depends on the volume of data, but a typical Digital Deep Clean takes between 4 to 8 weeks. This includes auditing your current systems, building the new hierarchy, and training you on how to maintain it.

Q: What is an SOP and why do I need one?
A: An SOP (Standard Operating Procedure) is a how-to manual for your business. By documenting how your digital files are named, where they are stored, and how clients are onboarded, you make it possible to delegate tasks or hire new staff without the stress of manual training.

Website Design & Optimization

Q: I already have a website. Can you just fix it?
A: Absolutely. I offer Website Tune-Ups where I audit your existing site for speed, mobile responsiveness, and SEO. I also help with technical tangles like connecting your custom domain, verifying your site with Google, and cleaning up confusing navigation.

Q: Which platforms do you work with?
A: I primarily work with Wix, Google Sites, and WordPress but I have experience with a number of other platforms. I can help you choose the platform that best fits your technical comfort level, business goals and budget.

Process & Investment

Q: How do we get started?
A: It begins with a Discovery Consult and the completion of one or more intake forms. We’ll discuss your current bottlenecks and determine which areas of your business need the most immediate attention.

Q: What is my involvement in the process?
A: I do the heavy lifting, but I’ll need your input during the strategy phase to ensure the systems I build match how you think. Once the system is built, I provide a Handover Session to walk you through your new digital home or workplace environment.